Shipping policy
Shipping Policy
Welcome to Xclusive Gear! We are committed to delivering your orders promptly and securely. Please review our shipping policy to understand the terms and conditions regarding shipping.
Shipping Methods & Delivery Times
1. Flat Rate Shipping:
• Delivery Time: 2-7 business days
• Cost: $9.99 for all orders under $300
2. Free Shipping:
• Delivery Time: 2-7 business days
• Cost: Free for orders over $300
Order Processing
• Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.
International Shipping
• We currently ship to the following countries:
• Delivery Time: 10-20 business days
• Cost: $24.99 flat rate for international orders
• Customers are responsible for any customs and import taxes that may apply.
Shipping Restrictions
• We do not ship to P.O. boxes or APO/FPO addresses.
• Certain items may be restricted from international shipping due to local regulations.
Shipping Confirmation & Order Tracking
• Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
• You can track your order through the link provided in the email or by visiting our
Lost, Stolen, or Damaged Packages
• Xclusive Gear is not responsible for lost, stolen, or damaged packages. However, if you encounter any issues, please contact our customer service team at for assistance.
Returns & Exchanges
• For information on returns and exchanges, please refer to our
Contact Us
• If you have any questions or concerns about your shipment, please contact us at:
• Email:
• Phone:
• Address:
Thank you for shopping with Xclusive Gear!